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Products & Services

We've taken our years' of practical, hands-on Quality Management System (QMS) and Environmental Management System (EMS) review and analysis, system preparation and strategic implementation, and have added new dimensions designed to further meet our clients’ competitive challenges, expectations and performance requirements.

Our expanded capabilities – created to complement your service needs, systems and existing strengths – fill gaps that may be slowing you down, limiting growth, costing you too much or reducing your competitive success. We function as an adjunct professional staff and consulting resource, without adding to overhead. And for those companies that are already ahead of the curve, we help you build additional capacity, better-utilize existing resources, and solidify and develop smarter management tools to address future challenges.

Quality Management Services
The MSI Quality Management Services program provides a cost-effective solution to your problems in training, auditing and in maintaining registration to ISO 9001 and ISO 14001.


Training Classes
MSI offers a variety of customized training that can be personalized to meet your company's requirements. We also offer an internal auditing class intended for quality and environmental auditors-in-training, auditors, audit supervisors and managers who have responsibility for the internal and supplier-management system audit process.

System Development
MSI offers a comprehensive suite of services that help you assess your current status, prepare an in-depth action plan for addressing and implementing process and system improvements, prepare you and your team to ensure compliance, and then supports you through and after the assessment. Here is a snapshot of the system development services we offer.

Technical Papers
Through the years, MSI (formerly AQR) staff have written and/or delivered technical papers at conferences, seminars, training events and workshops on a variety of quality-related subjects. Listed below are some of these papers, for your perusal, and new papers will be added periodically.


Targeted, timely communication is critical to any organization's success. That includes communication between management and staff, and between the company and its customers, subcontractors, business partners, and government officials; and communication that helps you sell, promote, manage through a crisis or otherwise support your business and organizational goals. When you need help explaining goals and changes to employees, reaching external audiences (B2B, executive presentations or general marketing), preparing materials for trade shows; advertising in relevant media, trades or on-line; or managing media, special events or community advocacy and outreach, MSI has experienced, skilled partners who can help.

Website Development
A well-designed Website is a cost-effective marketing tool and 'shop window' for your products and services.

Your Website is available 24/7 to everyone with Internet access, worldwide, and can be easily updated, interactive and a critical source of information for clients, prospects and your company, as well. MSI has partnered with an independent Website development company as a resource for our clients who might be interested in improving their site, building a site, or expanding their on-line capabilities.