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Technical Papers

Through the years, MSI (formerly AQR) staff have written and/or delivered technical papers at conferences, seminars, training events and workshops on a variety of quality-related subjects. Listed below are some of these papers, for your perusal, and new papers will be added periodically.

Title Synopsis Date
The Devil Is In The Details

Planning is key to successful ISO 9000 preparation.  

Implications and Approaches of ISO 14000 Integration

With the impetus of increasingly stringent government regulations, ecological oriented consumers and the success of volunteer quality standards, ISO 14000 was developed.  

Nov 13, 1996
ISO 9000 Close-up: Project Management

This is one in a series of articles examining applications and processes critical for achieving ISO 9000 registration.  

Self Assessment and Benchmarking, Strategic Improvement Planning

Successful preparation for ISO 9000 registration is a technical process - requiring self- assessment techniques and benchmarking to adequately prepare and plan for implementation. The registration process benefits the company in its long term strategic planning and overall improvement.  

Nov 12 1996
Supply Chain Management-Partner vs. Supplier.

An effective model for a customer/supplier relationship is based on several principles intended to create a mutually beneficial relationship.  

Nov 12, 1997
Effect of Quality Assurance and Registration in the USA

Quality assurance initiatives and ISO 9000 registration are having a very positive impact on the competitiveness and profitability of USA companies.  

Nov 11, 1996
Manufacturing Customer Satisfaction

For Anchor Advanced Products in Waterbury, CT, commitment to quality is more than “skin deep.”